Account Manager - Crawley

Sales & Account Manager (EU Market) – Hybrid (Crawley)

Location: Crawley (Hybrid – 2 days office / 3 days remote)
Salary: £28,000 rising to £32,000 after 12 months (subject to KPI achievement) + up to £6,000 annual bonus
Languages Required: French or Italian (spoken & written)
Travel: Occasional European travel

The Role

A growing UK-based business is seeking a confident and proactive Sales & Account Manager to support expansion across the European market. This role combines new business development with account management, making it ideal for someone who enjoys building relationships, winning new clients, and developing long-term partnerships.

You’ll work in a fast-moving, commercial environment, supported by internal teams to ensure an excellent customer experience from first contact through to delivery.

Key Responsibilities

Business Development and Lead Generation

• Identifying new business opportunities across the EU

• Conducting outbound sales calls and engaging new customers

• Building and maintaining a strong sales pipeline

Account Management

• Managing and growing existing client accounts

• Developing relationships to drive repeat business and referrals

• Acting as the main point of contact for customers

Customer Service and Support

• Handling customer queries quickly and professionally

• Resolving issues efficiently to maintain service standards

Market Research and Sales Strategy

• Monitoring market trends and competitor activity

• Supporting the development of sales strategies and growth plans

Internal Collaboration

• Working closely with operational teams to ensure smooth fulfilment

• Coordinating timelines and expectations between clients and internal stakeholders

About You

• Fluent in French or Italian (additional languages are a bonus)

• Experience in sales, account management, or business development

• Confident with cold calling, outbound sales, and prospecting

• Strong communicator with excellent interpersonal skills

• Organised, detail-focused, and able to manage multiple accounts

• Proactive, target-driven, and able to work independently

• Comfortable working in a hybrid environment and occasionally travelling

What’s On Offer

• Starting salary £28,000, rising to £32,000 after 12 months (KPI-related)

• Bonus potential of up to £6,000 per year

• Hybrid working: 2 days office (Crawley), 3 days remote

• Initial office-based training and support

• European travel opportunities to build customer relationships

• Career growth within a supportive, expanding team